Your new company:

Zinger Finance was built over 10 years ago out of a desire to help people build wealth through a sound financial strategy despite the complexities they may have. We hold customer service and experience in the highest regard and ensure we form a great relationship with our clients that extends for many years through their journey.

We provide first home buyer loans, investment property finance, property development finance, refinancing and debt consolidation. Our clients are just as important as our staff, we want to ensure our workplace culture remains fun, professional and enjoyable!

We can assure you within Zinger you will never be forced to make a decision about your medical freedom. When you work for Zinger, you will be a part of a team that is highly awarded and regarded, we are a nationally recognised company and you will have access some of the best brokers in the country to help you plan and strategise your own financial future.

And we are now hiring Broker Support staff to join us on our journey!

Your new role:

As a Broker Support, you would assist the team in the following aspects:

• Preparing and lodging loan applications, including but not limited to, reviewing the viability of the application based on the information provided by the mortgage broker, and ensure all supporting documents are provided and accurate;
• Utilise, maintain, enter and update data within the company’s Customer Relationship Management (CRM) software;
• Effective document management, including but not limited to, scanning, filing and indexing;
• Manage and follow up on all loans from lodgement through to settlement;
• Investigate and manage enquiries, reporting and escalations;
• Liaise with third parties, including but not limited to, lenders, real estate agents, solicitors and Business Development Managers (BDM’s) to facilitate the approval and settlement of client loans;
• Provide support to the Mortgage Broker regarding clients and client loans as required;
• Maintain, update data, and utilise the company’s software’s;
• Maintain, update, and abide by company processes, policies and procedures;
• General office duties including administration, tidying and cleaning when required;
• Train and assist new employees when required;  .

What you’ll need to succeed:

To be successful in this role as a Broker Support, you will need to have:

• Successfully completed your HSC
• Good communication skills (verbal and written)
• A great eye for detail
• A ‘can do’ personality!

 It would also be advantageous if you have:

• Experience working in the finance industry
• Experience working with Microsoft Excel

What you’ll get in return:

• Full-time employment at a market leading employer
• Opportunity for professional development
• Be part of a fun, dynamic, collaborative team