After you purchase your MAP session via online payment you will be contacted by the Binvested customer service team within 24 business hours to organise your time to attend the session and tell you how to prepare for the session. A receipt of payment will be sent to you straight after the payment goes through via your email. If you have any questions about your payment, booking or anything else please email us on admin@Binvested.com.au or call us on 1300 367 925.
After you attend your MAP session
If you are dissatisfied with the MAP session then we will need to receive feedback from you as to why our service was not satisfactory. You will be asked to provide us with feedback via an online form. After we review your feedback you shall be given a full refund within 30 days.
Unable to attend the MAP session
We can change the time that you would like to attend at any time. However you must give us at least 48h notice of you not being able to attend a particular session.
For products purchased online, you can contact out customer service team at firstname.lastname@example.org to organise a refund if you are dissatisfied with our services. For further information, please contact our Customer Service Team on 1300 367 925
In this policy, ‘B Invested’ refers to BInvested.com.au PTY Ltd (ABN 21 154 400 370 ) and any ‘Related Entities’ operating in Australia. Related entities are those owned, controlled or trading as B Invested anywhere in Australia, known collectively herein as ‘B Invested’.
B Invested handles all personal information in compliance with the Australian Privacy Act 1988. Personal information held by B Invested will be treated in accordance with the National Privacy Principles incorporated in the Privacy Act.
This Policy sets out the broad controls which B Invested has adopted to govern the way it uses personal information, the circumstances in which it might disclose personal information to third parties, how persons can access their personal information held by B Invested and what they can do if they are unhappy with B Invested’s treatment of their personal information. This Policy applies to any persons in respect of whom B Invested currently holds, or may in the future collect, personal information.
Providing Your Personal Information Is Voluntary
B Invested only collects personal information about visitors to our websites, when they voluntarily and knowingly submit it. Collection of this information is usually required in order to respond to enquiries or to provide customers with additional requested services.
Consumer information may include:
• Full name, address, contact number(s) and email address
• Information about preference for B Invested services
• Records of previous queries made
In the course of providing requested services to our clients, B Invested may collect more detailed personal information about them and their property investment interests, preferences or experiences.
Use Of Personal Information
Wherever possible, B Invested will collect this information directly from visitors. The main purposes for collecting personal information about individuals are:
• To follow up or pursue any queries made
• To contact you directly about B Invested offers, products and events or
relevant industry developments.
• To conduct customer research with existing customers
• To maintain contact with website visitors, potential customers and existing clients
Personal information collected by B Invested, may be shared with other B Invested entities in order to provide you with further professional services tailored to your needs. Unless you are otherwise notified, B Invested does not sell, rent or otherwise make available any personal information to third parties.
You May Elect Not To Receive Further Contact.
B Invested supports permission based marketing and anyone can elect not to receive further marketing information or contact from B Invested.
You can advise us if you would prefer not to be directly contacted by us by calling 1300 367 925 (9am-5pm AEST), emailing email@example.com or writing to us at Atlas Norwest Business Park Suite 104, 2-8 Brookhollow Avenue, Bella Vista NSW 2153.
Please allow 28 days for your request to be processed. Alternatively, if we have contacted you by email, you may use the unsubscribe link at the end of any B Invested email.
Access to Information
Customers can access any information B Invested holds about them at any time, by contacting us on 1300 367 925 (9am-5pm AEST) or emailing firstname.lastname@example.org.
We endeavour to keep personal information secure and up-to-date, but if at any time information is incorrect, customers can contact B Invested to have that information updated.
All B Invested employees, third party agencies and contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
Problems or questions
Further Privacy Information.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.